We have been a customer of Nexbillpay for some time now and can’t say enough great thingsabout them. The Customer Service is second to none. Any issue we have is solved in a very timely manner, most often before we even get off the phone. Their online bill pay service has allowed our Customer Service Representatives the much needed time to focus on the needs of our customers issues. Their reports are well formatted and the Monthly Reconciliation feature has been an incredible asset in simplifying our month end accounting process. We recently went through upgrading our billing software and the team at Nexbillpay went above and beyond in helping integrate their software into our new billing system, helping to further ease the complications of having to learn the new system. Again, I just can’t adequately find the proper adjectives that best describes the pleasure it is to work with their staff. I just wish more companies could take a lesson in professionalism and customer service from the staff at Nexbilllpay.
