BIRMINGHAM, AL – NexbillpayⓇ announces its continued partnership with the Mississippi Rural Water Association (MsRWA) to develop and implement payment services for its members and customers.
Offering remote payment solutions ideal for rural utility companies, NexbillpayⓇ makes it easy for customers to access their accounts from any mobile device 24/7 and handle on-time payments.
For rural utilities in Mississippi, the MsRWA can extend these services to all of their members at a time when convenience is most important. Rather than mailing in a paper check or visiting an office location in-person, customers now have the option to handle and access their account information virtually from any desktop computer, phone or mobile device.
“Our vision is to offer a wide range of programs and services to our members, and Nexbillpay is one of the easiest decisions we’ve made,” says Kirby Mayfield. “Not only does the company align with our mission, but it’s also an ideal fit for rural communities who rely on services that are uncomplicated and customer service-oriented.” We have worked with Nexbillpay for many years and have seen first hand how critical and essential their solutions are, just like staff members at utilities are considered essential workers. We’ve watched them grow from one utility in our state to now close to one hundred.”
Chase Elmore, Vice President at Nexbillpay, states: “We are so proud to be able to offer this service to our next-door neighbor of Mississippi. The MsRWA believed in our program in the early days and recognized the compassion we had to help their members and we’ve been successful in doing so. Being from a Southern state ourselves, we acknowledge that rural communities have specific needs when it comes to utility operations and payments, and we’re glad to provide something that is an ideal fit for MsRWA’s members and their customers.“
Typically, due to the high costs of providing technical services to rural communities, payment options have been limited. With Nexbillpay’s convenient platform and commitment to rural utility agencies, smaller communities now have access to information and payment solutions like never before.
About The Mississippi Rural Water Association
The mission of MsRWA is to provide leadership, training programs, technical assistance and services to meet the needs of all our state’s utility members.
Mississippi Rural Water Association is the state’s largest water and wastewater utility membership organization. Our office is located in Raymond, just a few miles west of Jackson.
MsRWA provides training sessions held at various locations throughout the state for operators, managers, bookkeepers and decision-makers. Continuing Education Unit (CEU) credits can be earned through these sessions. Credits can also be earned through our Operator Expos and State & National Technical Conferences.
Nexbillpay, serving over 800 utilities in 22 states, is a trusted and proven payment and notification platform designed to address the unique business needs of all size utilities while at the same time offering security, flexibility, and optimal value. Our integrated platform taps into the power of any utility billing solution by providing a branded customer portal with simple account creation, linked accounts, 12 months of payment history, account verification, usage/consumption, bill amount and payment amount graphs, preferred payment storage options, one time/auto-pay options, SMS automated payment notifications/reminders, and built-in instant communication tools.