Our commitment to rural utilities is evident in the fact that we work with over 800 utilities in 22 different states.
Notifications provide your administrative teams with the ability to communicate with customers instantaneously and with a method they’re accustomed to using.
With our Notifications module, you are able to:
- Bill pay reminders
- Delinquent notices
- Boil water notices
- Water main breaks
- …and more
Take away the drudgery of manual transaction reconciliation. Give your teams the gift of automated reconciliations that are accurate – down to the penny – and instantaneous.
When your accounting team is able to see client payments instantaneously, it gives them the ability to provide better, faster customer service. Real-time payment posting also allows your team to make better decisions about disconnects and penalty fees.
In a world where your utility is able to offer many different payment services, their lives (and yours!) suddenly got easier. With payment options that are vast and varied, you increase customer satisfaction and decrease unnecessary work on your administrative teams.
No more daily bank trips depositing checks. More happy customers being able to send payments directly through their bank. Our E-Lock box module further advances your utility’s ability to process payments in a more efficient way, saving you time and earning you happy customers.